RENTAL PROCESS
Here is our rental process.
- You add item(s) to cart and submit a quote request.
- We review your quote request and get back to you (normally within a day) with our product availability and pricings.
- You review our quote response and let us know if you would like to move forward.
- If yes, we send you an invoice and a rental contract for review, along with payment instructions.
- Once payment is made, we confirm your order and add it to our pipeline.
- We send you a reminder for pick-up/drop-off the rental item(s). By the way, we also offer drop-off/set-up/take-down/pick-up services for additional charges. Please inquire if you need any of these services.
- Rental period and policy:
- For weekend events, you pick up the rental items on Friday and drop them off the following Monday.
- For weekday events, you pick up the rental item(s) a day before the event date and drop them off a day later.
- You need to provide us a credit card for damage liability purposes.
8. Once your event is over and the rental item(s) is dropped off, accounted for and verified undamaged, we remove your credit card info from our system.
9. We send you an email to acknowledge the transaction is complete and, of course, a Thank You!
