• How do I reserve an item?

Please refer to our rental process page for step‑by‑step instructions.

• How do I sign the PDF Rental Contract?

You can print the document, sign it by hand, and then scan or photograph the signed page before sending it back to us. If you prefer not to print it, you can also sign the contract electronically using any of these common digital‑signature methods.

• How do pick‑up and drop‑off work?

Rental items are typically picked up the day before your event and returned within one business day after your event (excluding Sundays and holidays). For example: If your event is on Saturday, you may pick up on Friday and return on Monday. We can also arrange custom pick‑up and drop‑off times to fit your schedule.

• What tablecloth size or chair cover fabric do I need?

Please see our How-To Guides for sizing charts and fabric recommendations.

• Do I need to wash the linens before returning them?

No. All linens are professionally washed, pressed, and ready for use when you receive them. You do not need to wash them after your event – just return them as they are.

• Do you offer drop‑off and pick‑up services?

Yes. We provide delivery, setup, takedown, and pickup services for an additional fee. Please contact us for a customized quote.

• Is a deposit required?

Yes. A 20% deposit and a signed Rental Contract are required to secure your order. Orders are not held or processed until both are received. The remaining 80% balance is due two weeks before the pickup date.

• What payment methods do you accept?

We accept all major credit cards as well as Cash App, Venmo, and Zelle. A credit card is still required to be kept on file as outlined in the Rental Contract.